The Loose Cannon Brewing Company Ltd

Customer Feedback:

“We found Stadia Utilities to be efficient and quick to respond to queries. We are highly likely to recommend their services.” 

Anneli Baxter, General Manager. 

The Challenge: High Costs 

As an award-winning brewery operating in the highly competitive craft beer market, LC Brewery relies heavily on efficient operations. Water is a critical and high-volume utility in the brewing process.  

Before partnering with us, TLC Brewery were experiencing significant operational frustrations: 

• Excessive Water Costs: Their existing utility contract was not optimised, resulting in higher-than-necessary expenditure which directly impacted their gross margins.

• Poor Supplier Engagement: The previous supplier was characterised by slow, ineffective response times to operational queries and administrative issues, diverting valuable staff time away from core business activities like brewing and managing events/tours. 

The management team needed a partner who could deliver tangible, long-term savings and provide a proactive service that matched their business needs. 

The Solution: Expert Procurement and Proactive Management 

 We conducted a comprehensive, no-obligation audit of TLC Brewery’s historical water consumption and current contract terms. Our strategy focused on two key areas: 

Strategic Market Re-Tendering: Leveraging our expertise and network, we benchmarked LC Brewery’s usage profile against the entire market, securing a highly competitive contract with a more suitable and responsive supplier. 

Dedicated Account Management: We implemented a dedicated contact for LC Brewery, ensuring rapid, first-time resolution for any queries, billing errors, or technical issues.