Client Testimonial
“Excellent service throughout the times I have worked with Stadia. I would most definitely recommend them.”
Beth Chamberlin, Project Manager
Keeping Projects on Track: How Stadia Utilities Streamlined Utility Management for Clegg Construction
The Challenge:
Clegg Construction, part of Clegg Group, is a contractor that delivers projects across multiple sectors. As their workload grew, managing multi-site utility connections and meter procurement became an increasing challenge.
Although essential for project delivery, utility management was slowing teams down and creating challenges such as:
- Having multiple utility providers to contact
- Slow or unclear communication from suppliers
- Time-consuming administrative follow-ups
- Increased pressure on project managers to maintain delivery schedules
With so many moving parts, even small delays in utility management could impact wider project timelines.
The Solution: One Person, One Process
To simplify the process, Clegg Construction partnered with us two years ago after a colleague’s recommendation. The biggest improvement came from having a single, dedicated point of contact – managing everything from start to finish.
Instead of dealing with multiple departments or waiting on call centres, Clegg Construction had one reliable utility specialist coordinating the entire utility and meter procurement process.
“Our account manager made the utility connections and meter procurement run smoothly. Having one person to contact throughout made everything much easier.”
Beth Chamberlain, Project Manager
The Benefits for Clegg Construction
Fast Turnaround and onsite Readiness: A key advantage for Clegg Construction was the speed at which our team could move, ensuring meters were installed and ‘on the wall’ quickly. This helped prevent delays to wider programmes and kept each project progressing smoothly.
A Clear Understanding of Each Project’s Requirements: Because every site has different needs, having one knowledgeable specialist meant Stadia could fully understand their specific requirements for each project. This clarity reduced back-and-forth, avoided mistakes and ensured the utility setup aligned perfectly with programme demands.
Reliable, Personal and Proactive Support: Clegg Construction consistently benefited from responsive communication, quick updates, and a dependable point of contact who managed all coordination with suppliers. This high standard of service meant teams could share tasks internally without losing continuity or clarity.
The Impact: Excellent Customer Service
Over the last years, we have become a natural extension of Clegg Construction’s internal team. What was once a complex, time-consuming process is now smooth, reliable, and stress free.
By understanding their needs, delivering excellent service and turning around utility requirements quickly, we helped Clegg Construction to focus on delivering high-quality construction projects on time.
