The Challenge
When Lawrence Hill Health Centre (LHHC) first spoke with us, they had limited visibility of their existing utility arrangements. The practice was unsure of its current supplier setup and opportunities available to optimise its procurement strategy.
Like many busy healthcare organisations, the team had little time to dedicate to reviewing contracts, comparing tariffs, or navigating supplier communications. They needed expert guidance to assess their current position, identify potential cost-saving opportunities, and ensure they were securing the most competitive contracts available without creating additional administrative work.
Most importantly, LHHC wanted a trusted partner who could provide straightforward advice and manage the process professionally from start to finish.
The Solution
Our Utilities Portfolio Manager worked closely with LHHC to conduct a full review of their existing utility arrangements across water, gas, and electricity services.
We began by establishing a clear understanding of their current contracts, suppliers and consumption patterns. Once this information had been assessed, we presented a range of alternative options, explaining the benefits and potential savings of each in clear, easy-to-understand terms.
Recognising that time was a valuable resource for the practice, we managed the entire procurement process on their behalf. This included supplier engagement, contract comparisons, and arranging new agreements, ensuring a seamless transition with minimal disruption to the day-to-day running of the health centre.
Through this consultative approach, LHHC gained greater confidence in their utility management while securing more cost-effective arrangements for the future.
The Results
As a result of the review and procurement process, LHHC successfully secured three new utility contracts covering:
- Electricity
- Gas
- Water
These new agreements are projected to reduce annual utility costs by 48%, delivering significant savings that can be redirected towards supporting the practice’s operations and patient services.
In addition to the financial benefits, the practice now has a much clearer understanding of its utility portfolio, supplier options, and future contract arrangements. The process was completed efficiently and professionally, requiring very little time or effort from the LHHC team.
The positive experience led the practice to state that they are “100% likely” to recommend our services to other organisations.
Our Impact
Our partnership with LHHC demonstrates how expert utility management can help organisations uncover hidden savings opportunities while removing the complexity often associated with utility procurement.
Key Outcomes
- £3,100 (48%) projected annual utility cost savings
- Three new utility contracts secured
- Increased visibility of supplier and tariff options
- Simplified procurement process with minimal client involvement
- Friendly, professional customer service
- 100% likelihood of recommending our services
Client Testimonial
“Good savings, easy to work with and really clear explanations. I would happily use them for my home if I could!”
Maurice Dunne, Practice Manager
